Legal Compliance Courseware
Compliance
Global Content
Cybersecurity and Online Habits
Data Protection and Device Security
GDPR Compliance for Marketing
Global Anti-bribery
Global Anti-Money Laundering
Global Antitrust
Global Business Ethics
Global Code of Conduct Solution
Global Conflicts of Interest
Global Export Compliance
Global Fraud
Global Gifts and Business Gratuities
Global Human Trafficking Awareness
Global Import Compliance
Global Insider Dealing
Global Internet, Social Media, and Electronic Communication
Global Record Retention
Global Workplace Harassment Prevention for Employees
Global Workplace Harassment Prevention for Managers
Preventing Harassment in the Global Workplace – Employee Edition
Preventing Harassment in the Global Workplace – Manager Edition
Privacy Concerns
Promoting Diversity and Avoiding Discrimination in the Global Workplace

Cybersecurity and Online Habits

Course Number:
lchr_01_c75_lc_enus
Lesson Objectives

Cybersecurity and Online Habits

  • follow best practices to avoid falling victim to phishing attacks
  • identify techniques to reduce risks when downloading software
  • identify best practices for using online security features
  • identify best practices for creating and managing passwords
  • identify safe e-mail practices
  • identify best practices for safe social networking in a professional context
  • recognize best practices for communicating through IM and text messaging
  • identify safe practices for using virtual meeting applications
  • identify actions you can take to avoid blogging-related risks
  • identify best practices for safe Internet use at work
  • identify characteristics of VPNs

Overview/Description
Sound cybersecurity practices are essential for preventing data breaches and other security incidents that can have devastating consequences for organizations. Employees, through the careful adherence to their company’s IT policies, form an important line of defense against cyberattacks. This course focuses on common pitfalls in IT security by end users and provides employees with common sense guidelines for managing cybersecurity risks. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Data Protection and Device Security

Course Number:
lchr_01_c94_lc_enus
Lesson Objectives

Data Protection and Device Security

  • identify best practices for using employer-issued mobile devices
  • identify physical data security best practices
  • recognize techniques for preventing data loss or theft
  • distinguish between least privilege and separation of duties as a means of controlling insider threats
  • recognize the importance of reporting security incidents
  • identify best practices for properly disposing of documents containing sensitive information
  • identify the common provisions in corporate BYOD policies
  • recognize best practices for working remotely
  • recognize best practices for complying with patch security in your organization
  • recognize key best physical and digital security practices to follow when working in public places
  • recognize key best practices for maintaining data security when using Wi-Fi networks
  • identify best practices for safe and secure document printing

Overview/Description
Employees play a key role in helping ensure the security of company data. Today’s technology and networking capabilities allow employees to work from virtually anywhere, but precautions are necessary to protect company assets and information. This course covers a variety of best practices for preventing the loss and theft of company data, as well as protecting the physical devices employees use in their jobs, both at and away from the office. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

GDPR Compliance for Marketing

Course Number:
lchr_01_d22_lc_enus
Lesson Objectives

GDPR Compliance for Marketing

  • Recognize requirements for GDPR compliance when generating leads and collecting contact details
  • recognize key considerations when using profiling and enrichment services
  • Identify key considerations for sending GDPR-compliant marketing messages
  • Recognize practices to ensure online advertising activites comply with GDPR
  • Recognize best practices for GDPR-compliant data sharing
  • Recognize individual rights under the GDPR

Overview/Description
When conducting marketing activities, organizations must follow GDPR’s standards for collecting and using the personal information of customers and prospects. This course addresses compliance with the EU General Data Protection Regulation (GDPR) in the areas of: generating leads and collecting contact information; profiling and data enrichment; sending direct marketing messages; selling or sharing data; and ensuring the protection of individual rights. This course was developed with subject matter support provided by lnce Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. lnce Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user’s risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Global Anti-bribery

Course Number:
lchr_01_b82_lc_enus
Lesson Objectives

Global Anti-bribery

  • recognize common high-level concepts addressed by anti-bribery laws around the world
  • recognize possible red flags for corruption
  • identify your responsibilities in relation to preventing bribery in business
  • recognize how to comply with global anti-bribery legislation
  • reflect on what you've learned

Overview/Description
Every day companies do business with partners and clients from across the globe. The stakes are high, and time is money, so it can seem necessary to grease the wheels of a complex system that can be quite slow moving at times. But understanding the repercussions of corruption when doing business is important. Bribery is unethical and, in many locations around the world, illegal. This course defines bribery in the context of international business dealings. It describes the basic concepts of bribery and explores strategies for preventing bribery in international transactions. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Target Audience
Any employee whose job role creates the potential for engaging in corruption, bribery, or similar violations

Global Anti-Money Laundering

Course Number:
lchr_01_b50_lc_enus
Lesson Objectives

Global Anti-Money Laundering

  • recognize what money laundering involves
  • identify common warning signs of money laundering and terrorism financing
  • recognize appropriate actions to take if money laundering is suspected
  • demonstrate diligence in identifying and taking action against money laundering
  • reflect on what you've learned

Overview/Description
Worldwide, criminal and terrorist organizations rely on money laundering to finance their operations. In businesses, employees play a vital role in ensuring due diligence and in detecting and reporting suspicious activity. In this course, you'll learn what money laundering involves. You'll also learn about red flags that indicate a higher than usual risk of money laundering and how to respond if you encounter suspicious activity that could indicate money laundering.

Target Audience
All employees of companies with global workforces

Global Antitrust

Course Number:
lchr_01_d11_lc_enus
Lesson Objectives

Global Antitrust

  • identify the core principle of global antitrust laws
  • recognize the key principles associated with global antitrust laws
  • recognize potential violations of antitrust law that may occur in competitive situation
  • recognize potential violations of antitrust law that may occur in customer interactions
  • Identify the characteristics of the concept of abuse of dominant position
  • recognize situations that may represent antitrust violations
  • recognize the need for compliance with antitrust laws in global business dealings
  • recognize the cost of non-compliance with antitrust laws and company antitrust policies, for both individuals and the companies they work for

Overview/Description
Are you aware of the scope of global antitrust and anti-competition legislation? It may be different from what you think. While antitrust and anti-competition laws do apply to corporate-level mergers and acquisitions, they also impact proposals you might be drafting or bids you may be submitting. If you are regularly involved in sales transactions with international clients or partners, an understanding of the standards and reach of antitrust laws is essential. In this course, you will learn about the principles of antitrust and anti-competition legislation that apply in international settings. You'll also learn how to recognize and avoid common violations and the triggers for seeking further assistance. This course was developed with subject matter support provided by lnce Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. lnce Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Global Business Ethics

Course Number:
lchr_01_d35_lc_enus
Lesson Objectives

Global Business Ethics

  • recognize examples of unethical behavior in the workplace
  • recognize unethical behavior in the workplace
  • recognize the impact of unethical behavior on you and your organization
  • recognize the impact of unethical behavior in the workplace
  • determine whether an action is ethical by applying the LEARN technique
  • determine whether an action is ethical by applying the LEARN technique

Overview/Description
In today's business environment, companies are under intense scrutiny from the media, investors, and customers over the way they operate. People prefer to do business with companies and individuals that share their values, and avoid businesses that they feel are unethical, secretive, or corrupt. Organizations and employees who hold themselves to high ethical standards often reap the rewards of fair and honest business practices, both financially and in terms of public opinion. In this course, you will learn the traits and benefits of ethical conduct, as well as how to identify unethical behavior and what to do when you have questions. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees and managers

Global Code of Conduct Solution

Course Number:
lchr_01_d02_lc_enus
Lesson Objectives

Global Code of Conduct Solution

  • identify situations that may violate global anti-bribery laws
  • identify situations that may violate global anti-bribery laws
  • handle potential antitrust situations according to your company's antitrust policy and global antitrust laws
  • handle potential antitrust situations according to your company's antitrust policy and global antitrust laws
  • use appropriate strategies to prevent the theft or improper disclosure of personal, confidential, or sensitive information maintained by the company
  • use appropriate strategies to prevent the theft or improper disclosure of personal, confidential, or sensitive information maintained by the company
  • recognize the types of activities that may be considered illegal insider trading
  • identify situations that may create or give the appearance of a conflict of interest
  • recognize behavior that is out of character in a respectful workplace
  • recognize behavior that is out of character in a respectful workplace
  • recognize the risks of using social media and other forms of electronic communications in the workplace
  • recognize the risks of using social media and other forms of electronic communications in the workplace
  • recognize employees' responsibility to safeguard confidential company information
  • recognize employees' responsibility to conduct themselves in a manner that is consistent with our organization's values, culture and mission
  • recognize employees' responsibility to ensure proper and consistent treatment of company records including following record disposal procedures
  • recognize the benefit of an organizational environment where retaliation is prohibited
  • recognize employees' responsibility to avoid conflicts of interest or the appearance of conflicts of interest when accepting gifts and offers of business entertainment
  • recognize the company's commitment to avoid employment discrimination and to promote a diverse and inclusive workforce
  • recognize financial transactions that may violate anti-money laundering laws and rules
  • recognize appropriate conduct in government contracting and procurement situations
  • identify the type of trade laws and regulations that may apply in different situations
  • identify security risks associated with using the company's electronic devices, network, and other IT resources
  • identify risks to safety and security in the workplace
  • recognize the importance of ensuring the integrity of the company's financial reporting
  • recognize examples of intellectual property protected under company policy
  • recognize cybersecurity risks and the actions that mitigate them
  • recognize red flags that may indicate possible human rights violations
  • recognize the purpose of making accommodations for applicants and employees with disabilities
  • identify actions that help protect customers' personal identifiable information
  • recognize an individual's data protection rights under the EU's General Data Protection Regulation
  • recognize accurate statements related to the concept of unconscious bias and the way it can influence workplace interactions
  • recognize the principles of religious accommodation in the workplace

Overview/Description
As an employee, you represent the face of our company in every business transaction, every phone call, and every e-mail. We have created policies that provide specific guidance for ethical behavior, but it's up to you to practice those principles in all your day-to-day work. Doing so will enhance the company's reputation, and protect both you and the organization from the consequences that can result from unethical actions and legal violations. This course was developed with subject matter support provided by Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments in your own legal jurisdiction. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Gordon Dadds LLP accepts no responsibility for their contents and the reliance on the contents is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client or attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Global Conflicts of Interest

Course Number:
lchr_01_d33_lc_enus
Lesson Objectives

Global Conflicts of Interest

  • identify situations that present potential conflicts of interest
  • define conflict of interest and identify situations that present potential conflicts of interest
  • describe the benefits of disclosing conflicts of interest
  • describe the benefits of disclosing conflicts of interest and how to appropriately to a conflict of interest situation

Overview/Description
Many employees can face situations that can create a potential conflict of interest, where divided loyalties may affect their ability to make impartial decisions on behalf of their employer. Inappropriate resolution of these conflicts can result in direct financial loss to the organization, subject the organization to legal risk, as well as erode an organization's ethical culture and damage its reputation. This course describes how to identify potential conflicts of interest and respond appropriately to them. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Global Export Compliance

Course Number:
lchr_01_d34_lc_enus
Lesson Objectives

Global Export Compliance

  • match the US trade regulation with the government agency that administers it
  • recognize the importance of complying with trade regulations
  • recognize the importance of complying with US trade regulations and the government agencies that administer them
  • recognize situations covered by US trade regulations
  • identify items that are restricted under US export controls
  • identify items restricted under US export controls and situations covered by US trade regulations
  • identify methods for classifying items under the EAR
  • ensure compliance with the EAR licensing requirements
  • identify classification methods and licensing requirements under EAR
  • describe considerations involved in classifying items under ITAR
  • recognize appropriate actions to ensure compliance with ITAR
  • recognize classifying items and appropriate actions for ensuring compliance with ITAR

Overview/Description
Firms and individuals in the United States conducting business internationally must comply with federal regulations governing the export of both commercial and defense-related items and services, including software, information, and technology. This course provides awareness-level training about this regulatory environment and how to fulfill its requirements. It focuses on US law, including the Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), and the economic and trade sanctions implemented by the Office of Foreign Assets Control (OFAC). It also explains how these regulations define key terminology such as 'exports,' 'deemed exports,' and 'foreign persons.' This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
Any employee within a US-based company whose job responsibilities include international trade operations, such as transfer of goods or information to foreign persons, whether located abroad or in the United States, and any employee involved in investment or payment to or from foreign entities or foreign nationals

Global Fraud

Course Number:
lchr_01_d12_lc_enus
Lesson Objectives

Global Fraud

  • identify key elements that define internal fraud
  • recognize activities that are likely to be fraudulent
  • identify reasons why you'll want to avoid engaging in fraudulent activities
  • fight fraud from the inside by avoiding fraudulent activities
  • recognize measures you can take to prevent or impede fraudulent activity within your organization
  • identify actions you can take to conduct yourself appropriately when you suspect fraudulent activity has or may occur
  • recognize action you can take when you suspect fraudulent activities may be taking place in your organization

Overview/Description
Regulators worldwide have increased their efforts to detect and address the fraudulent behavior of organizations. In turn, many companies have adopted a zero-tolerance approach to fraud and employees have been made partners in the fight against fraud. Because the level and type of fraud varies from company to company, it's important that employees understand what fraud is and how it could arise in their organization. What this means for employees is that they are responsible for not only avoiding engaging in fraud themselves, but also reporting suspicious activity. This course explores the various forms fraud can take and offers employees strategies they can use to avoid, prevent, and report fraudulent behavior. This course was developed with subject matter support provided by lnce Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. lnce Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user’s risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Global Gifts and Business Gratuities

Course Number:
lchr_01_b52_lc_enus
Lesson Objectives

Global Gifts and Business Gratuities

  • recognize factors that inform company policies on gifts and gratuities
  • recognize how to apply your organization's policy on gifts and gratuities in practice
  • comply with organizational policy on giving and accepting gifts
  • reflect on what you've learned

Overview/Description
Everyone likes giving and receiving gifts, but in business, it's vital to ensure that you abide by ethical, legal, and organizational standards for gifts and gratuities. In this course, you'll learn why it's important for your company to maintain a policy on business gifts and gratuities. You'll also learn how to apply this policy in practice, to protect yourself and your organization from any appearance of improper or illegal conduct.

Target Audience
All employees of companies with global workforces

Global Human Trafficking Awareness

Course Number:
lchr_01_d09_lc_enus
Lesson Objectives

Global Human Trafficking Awareness

  • identify key principles about what human trafficking involves
  • recognize the types of activities that are associated with human trafficking
  • identify the various forms human trafficking may take
  • recognize the common indicators that a person may be a victim of human trafficking
  • identify the protocol for reporting suspicions you may have that human trafficking may be occurring in your place of employment
  • recognize the signs that could indicate human trafficking activities may be occurring in your place of employment and take appropriate action to report suspicions and concerns

Overview/Description
Human trafficking - the act of exploiting a person through force, fraud or coercion - is a worldwide problem. Due to its complex nature, and the vulnerable populations it targets, it often goes unnoticed. Many of its victims don't even realize they are being exploited, often feeling shame and blaming themselves for their situation, which makes the discovery of this illegal activity very challenging. Being aware of the signs of human trafficking activity is a starting point for dealing with this criminal act. This course was developed with subject matter support provided by lnce Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. lnce Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user’s risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All Employees

Global Import Compliance

Course Number:
lchr_01_d30_lc_enus
Lesson Objectives

Global Import Compliance

  • recognize concepts that define the relationship between CBP and the import community
  • identify statements that accurately describe the intended use of the Reasonable Care checklist
  • identify three key activities that take place during the entry process
  • list three customs valuation methods for determining the declared value of imported goods
  • recognize the concepts and entry process for global imports
  • recognize potential compliance issues to avoid penalties and other adverse consequences
  • identify circumstances with the potential to avoid certain costs and liabilities associated with imports
  • recognize potential compliance issues and programs or regulations that provide more favorable customs treatment

Overview/Description
All businesses that import goods into the United States must comply with the laws and regulations governing imports. This course provides awareness-level training on compliance with some of the major provisions governing imports as found in the Tariff Act of 1930, the Customs Modernization Act, Title 19 of the Code of Federal Regulations, and the Harmonized Tariff System of the United States (HTSUS). It focuses on the all-important standard of 'reasonable care' and the use of the Reasonable Care checklist as formulated by US Customs and Border Protections (CBP), the agency responsible for administering customs and other laws affecting imports into the United States. The course will help users apply the checklist in practical ways to ensure or enhance compliance with import regulations in company-specific situations. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
Anyone whose job includes responsibility for or involvement in imports into the United States

Global Insider Dealing

Course Number:
lchr_01_d13_lc_enus
Lesson Objectives

Global Insider Dealing

  • identify examples of inside information
  • identify examples of inside information
  • identify the potential consequences of unlawful insider dealing for both companies and individuals
  • identify the consequences for individuals and companies involved in unlawful insider dealing and recognize how to avoid them
  • recognize circumstances in which an insider can legally trade securities
  • recognize circumstances in which an insider can legally trade securities

Overview/Description
Illegal insider dealing can have serious negative consequences for individuals and their organizations. This course will help you recognize ways in which inside information can be misused for illegal securities trading. It will also introduce you to the negative effects of illegal insider dealing, describe the measures companies take to prevent it, and explain why you should report suspicious activities. This course was developed with subject matter support provided by Ince Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Ince Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
Employees at all levels of publicly traded companies in all industries

Prerequisites: none

Global Internet, Social Media, and Electronic Communication

Course Number:
lchr_01_b53_lc_enus
Lesson Objectives

Global Internet, Social Media, and Electronic Communication

  • recognize the potential liabilities and risks to your employer and yourself when using electronic communications and social media
  • identify general best practices for using the Internet in a manner that minimizes or avoids the risks and liabilities associated with its use
  • recognize common best practices related to sending and receiving e-mail, IMs, and text messages
  • recognize best practices for avoiding liabilities associated with using social networking sites
  • use best practices to safely use electronic communications media at work
  • reflect on what you've learned

Overview/Description
Regular use of the Internet and electronic communications is probably a way of life for you, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, smartphones, and other tools has blurred the line between work and home to the point where your online activities at home may have an impact on your company and your employment. Most employers encourage staff to use the internet, electronic communication, and social media for business purposes, and possibly even allow a certain level of personal use in the workplace as well. For this reason, it's important to be familiar with your company's policy on these resources. This course provides background information to be considered in light of your own company's policies. You will learn about some generally accepted best practices for protecting your own and your company's best interests while using e-mail, instant messaging, and text messaging, as well as social networking sites and blogs. This course was developed with subject matter support provided by Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Gordon Dadds LLP accepts no responsibility for their contents and the reliance on the contents is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Prerequisites: none

Global Record Retention

Course Number:
lchr_01_b51_lc_enus
Lesson Objectives

Global Record Retention

  • recognize general principles for retaining records
  • recognize general principles for the proper disposal of records
  • recognize appropriate practices for retaining and disposing of records
  • reflect on what you've learned

Overview/Description
Organizations and their employees must manage records properly so they can access information when it's needed, keep potentially sensitive information secure, and comply with laws surrounding the handling and storage of data. Effective records management depends on knowing how long to keep records and when and how to dispose of them securely. In this course, you'll learn what kinds of information count as records, and about general principles for retaining and disposing of records. Along with organization-specific policies and procedures, these principles can help you avoid serious mistakes and comply with legal and company requirements. This course was developed with subject matter support provided by Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Gordon Dadds LLP accepts no responsibility for their contents and the reliance on the contents is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All general employees of companies with global workforces

Global Workplace Harassment Prevention for Employees

Course Number:
lch_01_a74_lc_enus
Lesson Objectives

Global Workplace Harassment Prevention for Employees

  • recognize your duty as an employee to treat your coworkers with respect
  • recognize the principles of respectful behavior in the workplace
  • recognize situations that may give rise to inappropriate behavior
  • recognize the principles of respect to avoid unacceptable social behaviors in the workplace
  • recognize the benefits of treating people with respect at work
  • choose to act respectfully when interacting with others
  • demonstrate respect towards your colleagues in the workplace

Overview/Description
AAs an employee, it is important for you to act respectfully toward all your coworkers, whether they're located in the next office or on the other side of the globe. This course explains the benefits to everyone of supporting a respectful workplace and illustrates basic principles for promoting professional interaction in the workplace. Please note that the course content is for informational purposes only and does not constitute legal advice. Nothing in the course materials shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any jurisdiction’s laws. Transmission of this information is not intended to create, and receipt does not establish, an attorney-client relationship. Users should not act upon this information without seeking professional counsel licensed in their jurisdiction.

Global Workplace Harassment Prevention for Managers

Course Number:
lch_01_a75_lc_enus
Lesson Objectives

Global Workplace Harassment Prevention for Managers

  • recognize your duty as both a manager and an employee to treat all employees with respect and your role in creating a globally respectful workplace
  • recognize the principles of respectful behavior
  • recognize situations that may give rise to inappropriate behavior
  • recognize the benefits of creating a respectful workplace
  • recognize and respond appropriately to harassment or disrespectful behavior and recognize the benefits of a respectful workplace
  • recognize your role in creating a respectful workplace
  • recognize and deal with inappropriate behavior in the workplace
  • recognize when to intervene in a potential harassment situation and how to address inappropriate behavior in the workplace

Overview/Description
As a manager, you play a vital role in supporting your company's efforts to create a workplace defined by respectful and professional interaction between employees. This includes not only preventing illegal harassment, but also avoiding intimidating, hostile, or otherwise uncivil behavior. You have a responsibility to model appropriate behavior in how you treat your employees and to address any instances of inappropriate conduct swiftly and appropriately. This course explains why it is important for a company to foster a respectful work environment. It also presents strategies for addressing inappropriate behavior in the workplace. Please note that the course content is for informational purposes only and does not constitute legal advice. Nothing in the course materials shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any jurisdiction’s laws. Transmission of this information is not intended to create, and receipt does not establish, an attorney-client relationship. Users should not act upon this information without seeking professional counsel licensed in their jurisdiction.

Preventing Harassment in the Global Workplace – Employee Edition

Course Number:
lchr_01_b84_lc_enus
Lesson Objectives

Preventing Harassment in the Global Workplace – Employee Edition

  • recognize behavior that creates a respectful workplace
  • identify common targets of stereotyping and ways to avoid harassment
  • identify disrespectful workplace behavior and how it can be avoided
  • reflect on what you've learned

Overview/Description
As an employee, it is important for you to act respectfully toward all your coworkers. This course explains what type of behavior creates a respectful workplace and also details how you can show respect to your colleagues. You'll also discover the benefits of a workplace that is free from harassment. Please note that the course content is for informational purposes only and does not constitute legal advice. Nothing in the course materials shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any jurisdiction's laws. Transmission of this information is not intended to create, and receipt does not establish, an attorney-client relationship. Users should not act upon this information without seeking professional counsel licensed in their jurisdiction. This course was developed with subject matter support provided by Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Gordon Dadds LLP accepts no responsibility for their contents and the reliance on the contents is prohibited and at the user’s risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees in global workplaces

Preventing Harassment in the Global Workplace – Manager Edition

Course Number:
lchr_01_b85_lc_enus
Lesson Objectives

Preventing Harassment in the Global Workplace – Manager Edition

  • recognize principles of respectful behavior that managers should model
  • recognize and deal with inappropriate behavior in the workplace
  • recognize how to create and maintain a respectful workplace
  • reflect on what you've learned

Overview/Description
As a manager, you play a vital role in supporting your company's efforts to create a workplace defined by respectful and professional interaction between employees. You have a responsibility to model appropriate behavior in how you treat your employees and to address any instances of inappropriate conduct swiftly and appropriately. This course was developed with subject matter support provided by Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Gordon Dadds LLP accepts no responsibility for their contents and the reliance on the contents is prohibited and at the user’s risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
Managers who oversee employees in global workplaces

Privacy Concerns

Course Number:
lchr_01_c81_lc_enus
Lesson Objectives

Privacy Concerns

  • identify types of information that would be considered PII
  • identify considerations to keep in mind regarding your company's policies and procedures related to information privacy and security
  • recognize key characteristics of the GDPR
  • recognize a consumer's basic rights under the CCPA
  • recognize best practices for handling suspected breaches

Overview/Description
Many organizations collect the personal information of their customers and prospects for a variety of commercial reasons. The information they collect, use, store, and share is a valuable asset to the organization. Employees, through careful adherence to the company’s privacy policies, play an important role in protecting the privacy of that information. This course highlights the types of information that must be protected, as well as privacy laws and standards many companies are required to observe. This course emphasizes the importance of following company policies and procedures for data security and what employees should do if they suspect a security breach. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Target Audience
All employees

Promoting Diversity and Avoiding Discrimination in the Global Workplace

Course Number:
lchr_01_d10_lc_enus
Lesson Objectives

Promoting Diversity and Avoiding Discrimination in the Global Workplace

  • recognize the benefits of diversity and inclusion for the organization
  • recognize how employees and managers can promote inclusion while carrying out their job responsibilities and interacting with coworkers
  • recognize the benefits of supporting diversity and inclusion and the part employees play in promoting it
  • recognize how bullying and harassment can affect the workplace
  • identify what action to take if you are subjected to or witness discriminatory behavior in the workplace
  • recognize examples of discriminatory behavior in the workplace, how it can affect the workplace, and what can be done to stop it

Overview/Description
The modern workforce is as diverse as the world in which it exists, with employees representing many cultures, ethnicities, beliefs, languages, and customs. Many organizations continue making strides to promote diversity and inclusion, recognizing that leveraging the full potential of their employees requires a commitment to eliminating discriminatory behavior from the workplace. In this course, you'll learn about the benefits of diversity and inclusion for the organization and how you, as an employee, can promote inclusion. You'll also learn about how the types of discriminatory behaviors, such as harassment and bullying, affect the workplace, and interfere with efforts to promote diversity and inclusion.

Target Audience
All employees

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